There is no asset
“AHU-2” on the trend, the alarm and the work order are three strings, not one thing.
For critical facilities
One view of everything that runs your facility.
Know what changed, who changed it, and why — before anyone asks.
Today those decisions live in four systems nobody can trace. Indagate puts them on one record. Ask it why and get an answer, not a tag list; let agents act on it safely, inside limits you set.
Indagate is the supervisory layer for critical infrastructure — data centers, commercial real estate, power, manufacturing and oil & gas. Every asset modelled once; every setpoint, override and work order on one record with its reason; and agents that act only inside the reach you granted them. Your controllers keep running their sequences. Nothing gets ripped out.
The problem, measured
The decisions that run a facility are spread across four systems nobody can trace.
- 58%
- of human-error outages were staff failing to follow procedure
- 43%
- of grid protection misoperations are human-performance errors
- 1 in 3
- control-room events never get a root cause — “report stops at failure”
- 76→58%
- trust in AI making operational decisions, two years apart
Uptime Institute, 2025
NERC State of Reliability, 2025
NERC EMS Assessment · 49 of 147
Uptime Institute, 2022–2026
Platform
A model, a record, and agents that cannot exceed their grant.
Four things the layer you run today was never able to hold.
- 01How the namespace works
A unified namespace
Points, meters and work orders modelled once. The same name resolves in a trend, an alarm and an agent’s reach.
Namespace · one asset, every contextlive- Riverside Commons
- Level 3
- AHU-2
- SAT · 16.1 °C
- OA damper · 12 %
- ZN-302 · west
- WO-1187 · reheat valve
AHU-2 resolves in trend · alarm · work order · agent reach
- 02What gets recorded
A system of record
Every action, override and schedule change against the asset, with who made it and the reason they gave.
Record · AHU-2 · discharge setpointliveActionwrite SAT-SP 14.0 → 15.0 °CActorahu-watch (agent)Priority16 · confirmed 09:14:02ReasonOA damper at 100 % since Tue; coil fighting humidityGrantread + supervisory write · AHU-2Expires2026-09-24 18:00 · reverts - 03What the agents do
Agents that act
What your best operator knows, in front of every shift — acting within a declared reach and landing on the same record.
Agent · line-watch · shift 06:00–14:00liveWhy did line 3 lose twenty minutes this morning?
The filler infeed sensor chattered 31 times in nine minutes from 06:40 — each stop under four seconds, none crossing the downtime threshold. Cumulative loss 19 min. Same sensor replaced in May; WO-1187 says “intermittent”.
stop log 06:40–06:49 · WO-1187 · proposes: raise work order
- 04What bounds an agent
A deterministic harness
A language model is not deterministic. The envelope around it is: reach admitted before install, life-safety priorities refused by construction.
Admission · hall-watch v1.4 → gateway-02liveIdentitysigned · sha256 9f3a… matches manifestFit412 MB resident · within envelopeReachread · hall 2 · 1,204 pointsRefusedwrite priority 1–2 · life safetyVerdictadmitted · permanent · logged
Product panels are illustrative; the shapes are the real ones.
Demo
See it on a site like yours.
Five sites, one console: the trends, the week's decisions with who made them and why, the findings each one explains, and Argo to ask. The building is computed from published data; the other four are modelled and say so.
Computed · published 2026-08-18
Riverside Commons (reference building)Toronto, ON · 13 assets · 109 points · 8,400 m²
Seven days · Zone CO₂ · Outside air · Supply air
■ decisions on the record · shaded: unoccupied
- Samples
- 84 two-hourly
- CO₂ peak
- 849 ppm
- OA damper
- 12–12 % open, all week
- Fan command
- 51–62 % speed
Argo · ask about this siteanswers from the record
AHU-1 is running its chiller on mild days — is the economizer working?
The outside-air damper never leaves 12%. Outside-air fraction computed from the mixing ratio confirms it: the unit holds minimum outside air through every hour when outside air was cooler than return, so mechanical cooling runs against a free-cooling opportunity.
Recommends · Check the damper actuator and linkage on AHU-1 before anything else — the command signal and the measured mixing ratio agree with each other, which points at the mechanism rather than the controller.
read:Outside Air TemperatureReturn Air TemperatureMixed Air TemperatureOutside Air Damper PositionCooling Valve Position
Telemetry from a deterministic physical model of the reference building, published by the product. Determinations and answers are computed by the same code that runs on a real site; the record entries are illustrative.
6 attention · 0 unproven · 0 healthy
AHU-1 · Economizer operation0% of free-cooling hours usedattention
Outside-air damper position never moves (12.0–12.0%) while measured outside-air fraction holds at 12%. The unit did not economize during 116 hours when outside air was cooler than return.
Evidence
- –Measured outside-air fraction: mean 12%, range 12–12% over 473 valid samples
- –Damper command range: 12–12%
- –Free-cooling opportunity: 464 samples (116 h); used in 0
- –Design minimum outside air: 35%
Basis
Outside-air fraction from the mixing ratio (RAT−MAT)/(RAT−OAT), evaluated only when return and outside air differ by ≥3 K. Free-cooling opportunity per ASHRAE Guideline 36 economizer high-limit logic.
AHU-1 · Simultaneous heating and cooling18.1% of zone-samples in conflictattentioncost · 405 kWh
The cooling coil and ZN-202 West Perimeter reheat run together in 18.1% of running samples, costing about 405 kWh of reheat over the window.
Evidence
- –Conflict samples: 424 of 2340 zone-samples while the fan ran
- –ZN-202 West Perimeter: 324 samples
- –ZN-101 North Open Plan: 90 samples
- –ZN-201 South Open Plan: 7 samples
- –Reheat energy delivered during conflict: 405 kWh
Basis
Samples where the AHU cooling coil is active while a served VAV box is reheating. Guideline 36 sequences are written to avoid this; where it persists, the energy is paid for twice.
AHU-2 · Filter condition212Pa at design flowattention
Normalised filter ΔP is 212 Pa (85% of the 250 Pa final resistance) and rising 6.0 Pa/day — about 6 days to change-out at this rate.
Evidence
- –Normalised ΔP now: 212 Pa (design-flow basis), from 1344 samples above 35% airflow
- –Trend: 5.98 Pa/day by least squares over 14.0 days
- –Final resistance: 250 Pa
- –Forecast to final ΔP: 6 days
Basis
Filter ΔP normalised to design airflow (ΔP scales with velocity²), trended by least squares and extrapolated to the manufacturer's final resistance. Change-out at final ΔP is standard practice; ASHRAE 90.1 counts the fan energy the loaded filter costs.
AHU-2 · Schedule alignment211unoccupied fan hoursattentioncost · 431 kWh
The supply fan ran 211 hours outside the building's occupied schedule — 63% of its total run time — using 431 kWh of fan energy.
Evidence
- –Run hours in schedule: 125 h
- –Run hours outside schedule: 211 h
- –Fan energy outside schedule: 431 kWh over 14 days
- –Building schedule: weekdays 06:30–19:00
Basis
Fan running hours falling outside the building's occupied schedule, priced at the fan energy actually metered. Schedule drift is the cheapest fault to fix and the most common one to find.
CH-1 · Chiller efficiency3COP at ≥40 kW loadattention
COP has moved from 3.43 to 3.00 across the window (-12.6%) while condenser approach widened 0.19 K/day — consistent with condenser fouling rather than load variation.
Evidence
- –COP first quarter: 3.43 (122 samples ≥40 kW)
- –COP last quarter: 3.00 (122 samples ≥40 kW)
- –Condenser approach: 4.1 K → 6.6 K, trend 0.19 K/day
- –Equivalent extra input at current load: 3.5 kW
Basis
Coefficient of performance (cooling delivered ÷ electrical input) at comparable load, trended across the window, read alongside condenser approach temperature. A widening approach with falling COP is the standard signature of a fouled or airflow-restricted condenser.
ZN-201 South Open Plan · Comfort band18.2% of occupied hours outside bandattention
Zone temperature sits between 22.4 and 25.4 °C in occupied hours; 18.2% of samples fall outside the 21–24 °C band.
Evidence
- –Occupied samples: 490
- –Below 21 °C: 0 samples · above 24 °C: 89 samples
- –5th–95th percentile: 22.4–25.4 °C
Basis
Occupied-hour zone temperature against a 21–24 °C band (ASHRAE 55 typical office, still air, normal clothing).
Why nothing you run today can do this
Not features they are missing. Things they would have to become.
The record never held why
The alarm server logs the transition, the historian the value, the CMMS the order. Nothing logs the reason.
Software has no grant
They know operators with logins, not agents with declared reach.
The pricing resists the fix
Per point, per client, per year funds them. A platform that unifies the four competes with their book.
“Won’t our current vendor just add this?”
A supervisory system is a tag database and a set of drawings, per site. Adding an asset model to thirty years of installed base means every dealer going back to say what the tags meant — and the lock-in is the revenue.
Who it’s for
Start from where you are.
- 01Commissioning providersOne live project’s BACnet network, read-only, for a day. What is actually there, beside what the drawings say.
- 02Controls contractors & integratorsRuns on hardware you already deploy. Your client’s data exports on a documented schema — nothing here makes you the lock.
- 03Owners & operatorsOne building, in parallel, beside what you already run. Prove it before anyone says portfolio.
- 04IT & OT securityThe seven questions a reviewer asks, answered before the meeting.
Runs beside what you have
Nothing gets ripped out.
What Indagate takes over
- Supervisory control — confirmed BACnet writes at a priority you choose
- Scheduling — occupancy and seasonal, against the asset model
- Trending and alarming — collected, routed and retained on the record
- Work history — beside the telemetry that prompted it
What stays exactly where it is
- Your controllers keep executing the sequences they were commissioned with
- Safety relays, interlocks, E-stops and machine guarding remain authoritative
- If the link drops, no command arrives and the facility carries on — the record shows the gap
- Indagate is not a safety-rated controller and does not become one
Points are polled and writes issued on a gateway in your building; fleet management and history run in a control plane on AWS, in your region or your VPC. The admission record maps to the EU AI Act, CRA, IEC 62443, NIS2, NIST CSF 2.0 and SP 800-82, OSHA 1910, FDA Part 11 and SOC 2 in the security review packet. Support is not certification; none is implied.
Industries
One record for critical infrastructure.
Different equipment, different regulators, the same four problems.
Common questions
Before the first call.
01Does this replace my controllers?
No. Controllers keep executing the sequences they were commissioned with. Indagate replaces the supervisory layer above them — the operator workstation, historian, alarm server and the filing cabinet — and runs in parallel until you stop opening the old one.
02What happens when the agent is wrong?
It is wrong inside an envelope you declared and can inspect. It cannot reach equipment it was not granted, cannot write a life-safety priority, and every action lands on the record with the grant that allowed it — so being wrong becomes something you find and reverse.
03Where does it run?
A gateway in your building polls points and issues writes, so supervision does not stop when a network does. Fleet management and long-term history run in a control plane on AWS, in your region or in your VPC.
04What does the first conversation involve?
Send the point list, the controller inventory and the history you need to keep. We map what moves, what stays, and what a parallel run would take — free, by an engineer, before anyone talks about a contract.
Bring your point list.
We will map what moves, what stays on your controllers, and what a parallel run would take — free, and before anyone talks about a contract.
- Delivered by an engineer, not a sales sequence
- Your point list and history stay yours
- A scoped cutover with a cost, or a plain no
Not ready to share a point list?